Steph wong

Creative Leader | Building Teams, Systems, and Experiences that Scale

Experience


Fractional Creative Director | VitalSpark Solutions · Freelance

Apr 2026 – Present

  • Serving as Fractional Creative Director for health tech startups, wellness organizations, and mission-driven nonprofits, advising founders and executive teams on product strategy, AI-native product development, brand systems, and customer experience.
  • Leading 0→1 product and brand initiatives for early-stage health tech companies, establishing scalable design foundations that align user needs, business goals, and long-term growth.
  • Partnering with organizations to strengthen product strategy, design systems, monetization, and user engagement through human-centered and data-informed design practices.
  • Helping mission-driven teams deliver accessible, inclusive experiences grounded in behavioral science, health equity, and emerging AI technologies.

Chief Innovation Officer | Mindlab Corporation

Aug 2025–May 2026

  • Led product and design for Mindlab, the company created by the Mental Health Association of San Francisco to scale Pocket Kado globally following its acquisition from Revery Labs.
  • Directed cross-functional teams across product design, engineering, animation, and content to deliver and scale a consumer mental health platform across iOS and Android.
  • Drove a 30% increase in monthly subscription revenue by redefining the monetization strategy, introducing a structured paywall experience and clearer value progression for users.
  • Expanded international reach by scaling localization from 6 to 8 languages, adapting product experiences for diverse global markets and user needs.
  • Partnered with organizational leadership to align product strategy, business goals, and user outcomes while supporting the next stage of growth following acquisition.

Creative Director | Mental Health Association of San Francisco

Oct 2024–Aug 2025

  • Joined the Mental Health Association of San Francisco following its acquisition of Revery Labs, bringing product, design, and technology leadership into a mission-driven organization focused on mental health equity and community care.
  • Led a comprehensive organizational rebrand, evolving the visual identity, brand systems, and communication strategy to create a more cohesive and accessible experience across programs, platforms, and public-facing initiatives.
  • Directed creative strategy for the organization's annual conference, aligning event experience, communications, and environmental design for an audience of 400+ attendees and keynote speakers including Angela Davis and Jenny Yang.
  • Managed and collaborated across marketing, outreach, development, and program teams to strengthen organizational alignment and improve consistency across user, donor, and community experiences.
  • Applied trauma-informed and accessibility-centered design practices to increase clarity, inclusivity, and engagement for diverse mental health audiences.

Co-Founder & CTO | Revery Labs (Makers of Pocket Kado)

Apr 2021–Apr 2024

  • Co-founded Revery Labs and led product strategy, design, and engineering for Pocket Kado, a CBT-I sleep therapy app built as a mobile game for iOS and Android. Guided the company from concept to acquisition by the Mental Health Association of San Francisco.
  • Defined the product vision and user experience strategy, translating evidence-based behavioral health interventions into an engaging consumer product that scaled to 15,000 users across three countries.
  • Designed and launched the end-to-end product experience, combining CBT-I clinical frameworks, behavioral science principles, and game mechanics to increase engagement, achieving 61% DAU/WAU and improving D7 retention from 2.6% to 18.7%.
  • Built and led cross-functional teams spanning product design, engineering, animation, and content, aligning execution across disciplines while scaling the product and company.
  • Partnered with clinical experts, including Dr. Fiona Barwick at Stanford Medicine, to ensure scientific rigor and effective translation of sleep therapy interventions into digital experiences.
  • Led creative strategy for major industry events, including the World Sleep Congress, contributing to Pocket Kado receiving the 2023 SleepTech Award from the National Sleep Foundation.

Founder | Steph Wong Studio · Self-employed

Nov 2015 – Present

  • Independent design and advisory practice focused on digital health, AI-native products, education, and mission-driven organizations.
  • Partnering with founders, startups, and nonprofit leaders to shape product strategy, brand systems, customer experiences, and organizational growth through human-centered design.
  • Work spans 0→1 product development, design leadership, creative direction, and cross-functional collaboration across health tech, AI startups, education nonprofits, consumer mobile products, and social impact initiatives.
  • Drawing on experience as a founder, product leader, and former software engineer to bridge strategy, design, and technology in complex and rapidly evolving environments.

Earlier Experience

  • Engineering Team Lead | Wavely

    Oct 2020 – Apr 2021

  • Software Engineer | Lever

    Jul 2018 – Apr 2020

  • Graphic/Exhibition Designer | Fine Arts Museums of San Francisco

    Dec 2015 – Jan 2017

  • Graphic and Web Designer | Aquarium of the Bay

    Nov 2014 – Oct 2015

Skills


  • Product Design & Strategy
  • Cross-Functional Leadership
  • AI-Native Design Workflows
  • Stakeholder Alignment
  • 0 → 1 Product Development
  • UX/UI & Interaction Design
  • Brand & Creative Direction
  • Accessibility & WCAG Compliance
  • Mobile App Development

Education


BA in Design & Visual Communications | University of California, Davis

Jun 2014

BA in Evolution, Ecology & Biodiversity | University of California, Davis

Jun 2014

Engineering Leadership | eCornell

Sept 2021