Steph wong
Creative Leader | Building Teams, Systems, and Experiences that Scale
Experience
Fractional Creative Director | VitalSpark Solutions · Freelance
Apr 2026 – Present
- Serving as Fractional Creative Director for health tech startups, wellness organizations, and mission-driven nonprofits, advising founders and executive teams on product strategy, AI-native product development, brand systems, and customer experience.
- Leading 0→1 product and brand initiatives for early-stage health tech companies, establishing scalable design foundations that align user needs, business goals, and long-term growth.
- Partnering with organizations to strengthen product strategy, design systems, monetization, and user engagement through human-centered and data-informed design practices.
- Helping mission-driven teams deliver accessible, inclusive experiences grounded in behavioral science, health equity, and emerging AI technologies.
Chief Innovation Officer | Mindlab Corporation
Aug 2025–May 2026
- Led product and design for Mindlab, the company created by the Mental Health Association of San Francisco to scale Pocket Kado globally following its acquisition from Revery Labs.
- Directed cross-functional teams across product design, engineering, animation, and content to deliver and scale a consumer mental health platform across iOS and Android.
- Drove a 30% increase in monthly subscription revenue by redefining the monetization strategy, introducing a structured paywall experience and clearer value progression for users.
- Expanded international reach by scaling localization from 6 to 8 languages, adapting product experiences for diverse global markets and user needs.
- Partnered with organizational leadership to align product strategy, business goals, and user outcomes while supporting the next stage of growth following acquisition.
Creative Director | Mental Health Association of San Francisco
Oct 2024–Aug 2025
- Joined the Mental Health Association of San Francisco following its acquisition of Revery Labs, bringing product, design, and technology leadership into a mission-driven organization focused on mental health equity and community care.
- Led a comprehensive organizational rebrand, evolving the visual identity, brand systems, and communication strategy to create a more cohesive and accessible experience across programs, platforms, and public-facing initiatives.
- Directed creative strategy for the organization's annual conference, aligning event experience, communications, and environmental design for an audience of 400+ attendees and keynote speakers including Angela Davis and Jenny Yang.
- Managed and collaborated across marketing, outreach, development, and program teams to strengthen organizational alignment and improve consistency across user, donor, and community experiences.
- Applied trauma-informed and accessibility-centered design practices to increase clarity, inclusivity, and engagement for diverse mental health audiences.
Co-Founder & CTO | Revery Labs (Makers of Pocket Kado)
Apr 2021–Apr 2024
- Co-founded Revery Labs and led product strategy, design, and engineering for Pocket Kado, a CBT-I sleep therapy app built as a mobile game for iOS and Android. Guided the company from concept to acquisition by the Mental Health Association of San Francisco.
- Defined the product vision and user experience strategy, translating evidence-based behavioral health interventions into an engaging consumer product that scaled to 15,000 users across three countries.
- Designed and launched the end-to-end product experience, combining CBT-I clinical frameworks, behavioral science principles, and game mechanics to increase engagement, achieving 61% DAU/WAU and improving D7 retention from 2.6% to 18.7%.
- Built and led cross-functional teams spanning product design, engineering, animation, and content, aligning execution across disciplines while scaling the product and company.
- Partnered with clinical experts, including Dr. Fiona Barwick at Stanford Medicine, to ensure scientific rigor and effective translation of sleep therapy interventions into digital experiences.
- Led creative strategy for major industry events, including the World Sleep Congress, contributing to Pocket Kado receiving the 2023 SleepTech Award from the National Sleep Foundation.
Founder | Steph Wong Studio · Self-employed
Nov 2015 – Present
- Independent design and advisory practice focused on digital health, AI-native products, education, and mission-driven organizations.
- Partnering with founders, startups, and nonprofit leaders to shape product strategy, brand systems, customer experiences, and organizational growth through human-centered design.
- Work spans 0→1 product development, design leadership, creative direction, and cross-functional collaboration across health tech, AI startups, education nonprofits, consumer mobile products, and social impact initiatives.
- Drawing on experience as a founder, product leader, and former software engineer to bridge strategy, design, and technology in complex and rapidly evolving environments.
Earlier Experience
Engineering Team Lead | Wavely
Oct 2020 – Apr 2021
Software Engineer | Lever
Jul 2018 – Apr 2020
Graphic/Exhibition Designer | Fine Arts Museums of San Francisco
Dec 2015 – Jan 2017
Graphic and Web Designer | Aquarium of the Bay
Nov 2014 – Oct 2015
Skills
- Product Design & Strategy
- Cross-Functional Leadership
- AI-Native Design Workflows
- Stakeholder Alignment
- 0 → 1 Product Development
- UX/UI & Interaction Design
- Brand & Creative Direction
- Accessibility & WCAG Compliance
- Mobile App Development
Education
BA in Design & Visual Communications | University of California, Davis
Jun 2014
BA in Evolution, Ecology & Biodiversity | University of California, Davis
Jun 2014
Engineering Leadership | eCornell
Sept 2021